FAQ
Boiler Servicing
questions, answered.
The questions we hear most from boiler servicing customers across East London and Essex, with straight answers from a Gas Safe engineer, not a marketing brochure.
Can't see your question? Call us on 0208 050 1788.
How much does a boiler service cost?+
Priced from £100 + VAT for a standard combi, system or regular boiler service across East London and Essex, plus the cost of any seals if required. Combined CP12 + service is priced from £130 + VAT. Prices may vary with location and workload, and are fixed in writing before we start.
How long does a boiler service take?+
Most services take 45–60 minutes. Older boilers or systems with significant build-up may take longer, we'll flag this before starting if so.
Do you cover my area for boiler servicing?+
Yes, we service boilers across Waltham Abbey, Chingford, Loughton, Cheshunt, Enfield, Harlow, Epping and the wider East London and Essex region as standard.
Will servicing void my manufacturer warranty?+
The opposite, having an annual service carried out by a Gas Safe registered engineer is what keeps your warranty valid. We issue a manufacturer-compliant service record on every visit.
What's the difference between a boiler service and a boiler check?+
A 'check' is typically just a visual and a fault-code read. A full service includes combustion analysis, component cleaning, gas pressure testing and a written record, and is what your warranty actually requires.
Do you offer same-day or weekend servicing?+
Yes. We hold same-week slots back for service bookings, and offer Saturday morning appointments at no extra cost. Emergencies are 24/7.
Should I service a brand-new boiler in its first year?+
Yes. Every major manufacturer requires the first annual service to be carried out within 12 months of installation, miss it and the warranty lapses.
How often should a boiler be serviced?+
Once every 12 months. Set a reminder, or sign up to one of our Boiler Service Plans and we'll handle it for you.
Do you offer a monthly boiler service plan?+
Yes. Our Boiler Service Plans start from £12 / month and bundle your annual service with priority call-outs and discounts on parts, labour and new installs. The Service Plan (priced from £23 / month) adds a landlord CP12 and free call-outs, and the Service Plan Premium (priced from £35 / month) covers controls, pipework and cylinder too. Final monthly price is confirmed in writing before the plan starts and may vary with location and workload.